Set up Automated Emails
At points during the application, registration and finalised phases you can send automated emails to your participants. This is where you set the emails up - leave those that do not apply to the way your festival/season operates blank (eg: if you are open access and do not have an application phase leave the event applies to festival email blank) or if you do not want to send an email - leave blank.
Copy incoming Emails – When an event manager sends you a message or reply, you will see it in the ‘Mail’ column of the Events tab. If you would also like a copy sent to yourself or a member of your team, please provide an email address here. Please note - the company email address will always receive application notifications.
Event Application Completed – This email will send if you have set Allow event applications to YES and Automatically approve events to NO
Example email: Thank you for your application, we will review and be in touch before the end of the month.
Event Application Approved – this email will send when you approve an event application
Example email: We're pleased to say we've approved your application to be part of Example Festival. Please return to Eventotron and complete the rest of the registration forms
Registration Finalised - This email is sent when an event’s registration is completed.
Example email: Thank you for completing and finalising your registration. You will no longer be able to edit your forms - if you have any questions let us know. We look forward to seeing you at the festival!
Venue joins festival – This email is sent when a venue’s application to your festival/season is accepted (whether you are approving venues or if you have set automatically approve venues to YES)
Example email: Great! You are joined to Example Festival - please return to Eventotron and enter as much detail as possible about your venue
Event Contract Email – The email that will be sent along with any contracts you generate for events.
Example email: Please find your contract attached and in the Documents section of your forms in Eventotron. Please sign online.
Venue Contract Email - The email that will be sent along with any contracts you generate for venues.
Example email: Please find your contract attached and in the Introduction in your Example Festival venue profile in Eventotron. Please sign online.