This is where you select the ticketing options you want available to your events / venues. Leave any that are not applicable to your festival/season setup blank
Tick the ticketing methods for your festival/season from the list (this is unlimited – you can tick all if appropriate)
Paid
Pay want you want in advance - allows customers to buy pay what you want tickets online in advance of the event
Donations (Pay what you want on the door) - Nothing is paid at the point of booking online, the customer is encouraged to pay want they want at the event itself
Donations with an Advance Price - Set an advance price to pay at the point of purchase online and then also encourage customers to donate at the event itself
When selected a text box appears allowing you to set the advance ticket price, if appropriate. Leave blank to allow companies and venues to set their own advance price.
Free - Free but ticketed event
Free with Advance Price - Free but small advance price to guarantee the customer a place
when selected a text box appears allowing you to set the advance ticket price, if appropriate. Leave blank to allow companies and venues to set their own advance price.
Unticketed - Free and unticketed
Priceband Nicknames – Useful if you have different pricebands. For example: previews, midweek, Fridays and Saturdays.
Nicknames affect pricing – If flipped to YES – all performances sharing a nickname must have the same pricing. If flipped to NO – the priceband nickname won’t affect pricing.
BETA Performance Tags (leave blank when using Super Simple Box Office) – Use this to record things about the performance that you’d like to flag – eg: accessible performance, world premiere or if it is part of a membership scheme. These DO NOT have an impact on pricing.
Use for Members’ / Friends’ tickets, 2 for 1 or BOGOF deals.
Enter the name of the Tag, a description and specify whether the special tickets should be on by default by typing in YES or NO. Click the + to add your performance tag.
Archive Tags (leave blank if online content is not part of your festival/season) – Use this to flag things about archive online content (this is streamed content which is not live)
Hide Standard Concession – flip to YES if you want to hide standard concession, flip to NO and you will be given the following option:
Standard Concession Name – enter a name for concessions or leave blank to use ‘Conc’ as the standard concession name.
Concessions – Name your concession types, for example: Child, Student, OAP.
Allocations – Show allocation options in the performance window.
Allow Capacity Change – If flipped to YES you can change the capacity of a venue per performance in specific events
Minimum ticket allocation % – refers to the festivals allocation (so the rest goes to the venue)
Default ticket allocation % – set this to the maximum % of tickets you, as the festival, want to be able to sell
Dates, Times & Prices Intro – enter some helpful information for your events and venues when they are setting their dates, times and prices
Access Options – Do you want to choose accessibility options (Signed, Relaxed etc.) on a performance by performance basis? This should only be turned off if you are collecting similar information in your registration forms.
Streaming Intro – (Only applicable if you are scheduling streamed events) enter some explanatory test for events. This appears before the streaming options on each performance.
Available Stream Types – Choose which stream types artists can select.
Stream Price – Flip to YES to allow artists to set a streaming price that is different to the standard price for a physical ticket.
Stream Capacity – Allow artists to set the number of streams they wish to sell. By default, stream numbers are unlimited
Streaming Link Changes – Enter an email address that will be notified when event managers change the links or embed codes for their streamed performances.
Streaming Intro for Ticket Buyers – Super Simple Box Office allows you to sell tickets for online streaming events. If you would like to include any information about how the customer will receive the links to their streaming events, please enter it here.
Season Streaming Intro – Present some information on stream pages
Request Venue Sales Data (leave blank if not applicable) - If flipped to YES venue managers will be prompted to provide sales data from their own box office once a session has begun.
Display Audience Notes (leave blank if not applicable) - Useful for performance-specific audience information. For example mixed bill line-ups.