Go to the Box Office - SSBO tab and Audience Questions.
Audience contact details are collected by default. You can use this section to create some simple questions to gather additional information from your audience members.
You can create a default questionnaire - which is applied to all transactions at the point of checkout
You can also create event specific questionnaires and choose which event/s or add-ons they apply to
You can add questions, text areas, check box questions, image requests, file requests, messages and dividers to your audience questionnaires
You can make any question required and select Display in Door Tool if you want Front of House staff to be aware of a customer’s answer (eg: if a customer has access requirements)
You can also add help text which appears beneath the question:
Here’s how this looks on the frontend of your website:
Setting audience questionnaires to be applied to specific events or add-ons
In the Audience Questions tab - click on the Default questionnaire - applies to all transactions field and choose create a new questionnaire in the drop down.
Give the questionnaire a title and click Create Questionnaire.
You will see Events to use this questionnaire in the left column - tick the box/es and select the events you want to apply this questionnaire to.
Build the questionnaire as outlined above. You can choose the display order (so if you have a default questionnaire applied to all transactions - you can choose where this event specific questionnaire should appear in relation it the default)
You can view and report on all audience questions in Customer Reports.