To sell anything other than tickets through SSBO (for example: memberships, gift vouchers, physical goods like pin badges, t-shirts or mugs, digital goods like drinks vouchers, advertising and ticket insurance) go to the Box Office - SSBO tab and Add Ons & Merch.
Here you can create items that can be sold to audience members and your event managers. Items you create can be placed within your registration questionnaires and/or in your Super Simple Box Office checkout. The plugin auto-generates a merchandise page: https://yourwebsite.url/merch/ where you can sell merch items separately from tickets:
Whats a SKU? It stands for ‘Stock Keeping Unit’. Every item must have at least one SKU. So for example, your item might be ‘Tote Bag’ and you might have ‘Red’ and ‘Green’ and ‘Pink’ SKUs, each with their own inventory, description and even pricing.
Click Create an Add-on
Choose the type: Digital Goods, Physical Goods, Ticket Insurance, Membership, Voucher, Advertising or if you have add ons and merch in another festival you manage you can copy across here.
Give the item a name
Click Create Add-On
Item Options
Name – here you can edit the name you inputted if needed
Description – explain what the add-on is
Include in SSBO checkout flow – choose whether you want the item to appear in the checkout flow for the customer. You can select ‘Staff Only’ if your are selling a physical item at your sales counters that is not available to buy online
If you select YES to include the item in the checkout flow you can choose whether the item is available when a customer is purchasing tickets for any event or specific events (an example of when you might use this is if you are selling a play script for one of your events)
Tag – Set if this add-on is limited to tagged customers only.
Message to non-tagged customers – If you have limited the item to tagged customers only – you can enter a message here for non-tagged customers explaining why they cannot purchase (for example – you have to be a member to access a multi-buy pass)
Status – set to Available, Sold Out or Hidden as appropriate.
Save options
SKU – Stock Control Unit
Give it a name
Description (if different to the main item description)
Price – enter the price
Internal price – enter if different to the price
Add Tax – select No or the appropriate tax rate
Require a delivery address – select Yes for physical items that need to be mailed out to purchasers
Status – select available, sold out or hidden
Per Sale – select whether single or multiples of the item can be purchased in one transaction
Tag – Tag customers who purchase the item (for eg: Member)
Ticket Note – Enter any text you want to have appear on the ticket
Click save.
If you have further SKU, click Add SKU and complete the form.
You will see sales, customer details and fulfilment (on physical goods) in the Add-ons & Merch tab:
Once you have completed your Add-On set up, log into your wordpress website and go to Eventotron Settings in the dashboard. Click on your festival/season tab. You will see your add-on/s appear under Available Merchandise in a similar way to Events. Import.
The plugin creates posts for add-ons in a similar way to events – the posts will appear here: https://yourwebsite.url/merch/